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Shorepop

Shorepop privacy policy

Updated 2026-10-11

Shorepop is a puzzle game made by Dizzywalk Records LLC. This policy covers the game, this website and support messages. Advertising, purchases and online services are being introduced across our releases. The features and services available to you depend on your platform and game version; older test versions may not include them.

Game progress and online services

The game saves progress, currencies, settings, unfinished boards, rewards and purchase entitlements in private storage on your device. Device backups may keep copies under your Apple or Google account settings. Shorepop does not provide a general cloud-save service.

Online features can use Unity Gaming Services to create a player identifier and sign you in without asking you to create a username or password. Authentication credentials are stored on your device. Where rankings are available, player identifiers, scores, attempts and verification results are sent to the ranking service, and a generated display name and score can appear to other players. These online records are separate from your local save.

Analytics and diagnostics

We use Unity Analytics, Google Analytics for Firebase and PostHog to understand game sessions, tutorial and level outcomes, progression, feature use, rewards, advertising and purchases. Events can include an installation or player identifier, timestamps, game version, platform, settings and progress. These identifiers are pseudonymous: they can connect activity from the same installation without requiring your name.

Sentry helps us investigate crashes and errors using diagnostic details such as the game build, operating system, device information, error traces and session health. Service providers also receive network information, including IP addresses, when the app connects to them. TestFlight or Google Play may separately provide testing, installation and diagnostic information under their own settings and policies.

Advertising and measuring campaigns

Versions with advertising use AppLovin MAX and participating networks, including Google AdMob, to show ads and deliver rewards for eligible completed ads. These providers may process device and app information, advertising or vendor identifiers when available, IP addresses, approximate location, ad interactions, revenue and privacy choices. This supports ad delivery, measurement, fraud prevention and, where permitted, personalized advertising. The participating networks can vary by platform, region and ad.

Tenjin helps us understand which campaigns bring players to Shorepop. It can receive installation identifiers, device and campaign information, game milestones, ad revenue and verified purchase information. Campaign measurement can involve sharing these events with the relevant advertising platform, such as AppLovin, Google, Meta or TikTok, where that connection is enabled. Advertising partners may combine information with activity from other apps or websites according to your choices and their policies.

Purchases

Where offered, purchases are processed by Apple or Google through the in-game store. We do not receive your full payment-card number. Unity IAP and our purchase-verification service process player and product identifiers, transaction identifiers, store receipts or purchase tokens, purchase value and currency, and entitlement, subscription and refund status. We use these records to verify purchases, deliver and restore eligible items, reconcile refunds and prevent duplicate or invalid grants. Purchase and revenue information may also be used for the analytics and campaign measurement described above.

Your privacy choices

In versions that provide Share stats in Settings, use it to change game analytics, diagnostics and campaign measurement collection. Advertising choices are separate: use Privacy choices in Settings when it is available, the consent message shown for your region, and your device's advertising and tracking settings. On iOS, you can manage the app's tracking permission in system Settings. Turning off stats or personalized advertising does not remove ads or stop processing needed for a purchase or another online feature you request.

Depending on where you live, you may have rights to access, correct or delete personal data, withdraw consent, or object to or opt out of particular processing, including targeted advertising or sharing for that purpose. Contact us at hello@shorepop.com to make a request or ask about your options. You may also have the right to complain to your local data-protection authority.

Support and this website

If you email us, we receive your address, message and any attachments you send. We and our email provider use them to respond and investigate your request. Please do not send passwords, full card details or raw purchase tokens. This website uses ordinary hosting services, which receive connection and request information when you visit. The website does not currently include an advertising pixel or an analytics script.

Retention and deletion

Local data remains until it is removed from your device or overwritten. Deleting the app, or clearing its storage on Android, removes its local data; offloading an app on iOS keeps that data. Manage backup copies through your platform account settings. Uninstalling does not automatically erase online records or cancel a subscription.

There is no single automatic deletion period for all Shorepop data. Purchase and entitlement records can be retained for verification, restoration, refund handling, fraud prevention and legal obligations. Analytics, diagnostic and support records are handled according to their purpose and the relevant service's retention settings. A short-lived purchase-recovery copy, where used, does not set the retention period for the underlying transaction record.

If your version includes Delete account in Settings, choose it to initiate deletion from the game. A connection is required. After your request is accepted, the game removes local progress, ends your current player session and begins account and service-record deletion. Remaining online cleanup may require verification and processing by support; keep your request identifier to check its status. Deletion does not cancel an Apple or Google subscription. Necessary transaction, refund, security and legal records can be retained as explained above.

If you cannot access the game, use an older version, or want to request deletion of support correspondence, email hello@shorepop.com with the subject “Shorepop data deletion.” Tell us your platform and the records concerned; include a player identifier or store order number if you have one. We may need additional information to locate records and verify the request. We will explain any retained records and let you know when the request is completed. Our support page has further guidance.

Service providers

The providers above help operate the game and may process information outside your country. Their privacy information explains their processing, safeguards and choices:

Children, questions and changes

If you are a parent or guardian concerned that a child has provided personal information to Shorepop, contact hello@shorepop.com so we can investigate. For any privacy question, use the same address. We will update this page as data practices change and show the revision date above.