Support
Something confusing, broken, or just a question? Email hello@shorepop.com. Include your phone model and, if it helps, a screenshot.
Common questions
- How do lives work?
- You have three lives, shared across the whole game. Losing a level costs one. A life comes back every 20 minutes, up to three.
- Where is my progress saved?
- On your device, in the app’s private storage. There is no account to make. Deleting the app deletes your progress.
- When does the daily tide reset?
- Once a day, at midnight UTC. Each day brings one fresh puzzle, with yesterday’s available as a replay. Missing a day carries no penalty.
- Are there ads or purchases?
- No. The current version has no ads and no purchases.
- Does the game need a connection?
- No. You can play without one. The leaderboard needs a connection and shows "Not available right now" when it cannot reach the service.
Delete my data
Your progress lives only on your phone, so deleting the app deletes it. The leaderboard record is tied to an anonymous id, not to you. If you want that record removed anyway, email hello@shorepop.com with the player id shown on the game's Settings screen and we will remove it. The full details are in the privacy policy.